FAQ (Frequently Asked Questions)

1. What makes Sarah-Murphy unique?

Our brand focuses on minimalist, elegant design with premium craftsmanship. Every piece is carefully selected to reflect a balance of modern aesthetics and timeless sophistication.

2. Do you ship internationally?

Yes. We offer worldwide shipping. Shipping rates are calculated at checkout based on your location.

3. How long does shipping take?

Processing time: 1–3 business days

Domestic shipping: 3–7 business days

International shipping: 7–21 business days
Delivery times may vary depending on customs or local postal services.

4. How can I track my order?

After your order is shipped, you will receive an email with a tracking number and a link to follow your package.

5. What is your return policy?

We accept returns within 14 days of receiving your order. Items must be in unused, original condition with all tags attached.
For more details, please refer to our Return & Refund Policy page.

6. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options shown at checkout.

7. Can I change or cancel my order?

To modify or cancel an order, please contact us as soon as possible. Once an order has been processed, we may no longer be able to make changes.

8. Are items restocked?

Some pieces may return depending on availability, but many designs are produced in limited quantities. We recommend ordering quickly if you love something.